So, what do I say now? MHFA

So, what do I say now?

A mental health first aid program


This 12 hour AQF accredited course provides skills in providing first aid to people experiencing a psychological or mental health problem in much the same way that we administer first aid for physical health problems. The skills are also valuable in everyday life and in relating to people with psychological problems.


  • Participants should be able to provide initial first aid and respond appropriately to people experiencing:
  • Anxiety (panic attacks, high level of agitation)
  • Depressive behaviour
  • Suicidal thoughts and behaviour
  • Psychotic episode
  • Confusion (dementia and related conditions)
  • Disorientation
  • Traumatic events
  • Substance abuse
  • Anger and aggressive behaviour
  • Distress

Topics and skills covered

  • Some fundamentals of psychology and human functioning
  • How to recognise the psychological problems above
  • Basic psychopathology of these problems (causes and effects)
  • Advanced listening and responding skills (helping)
  • Effective interventions for each of the problems
  • Managing personal stress and feelings
  • Reflection and debriefing
  • How and where to refer people in distress


  • The course involves a 2-day workshop (2 x 6 hrs).
  • There is an option of the second day being offered by 3 webinars with 6 people at a time.
  • The course involves a large component of skill development and participants will be expected to practice interventions during the program


In order to obtain a certificate of attainment participants will undertake a multiple choice exam and an interview with the course facilitator who will provide scenarios to which the interviewee will respond.